TECOTEC delivers professional system configuration, assembly, and installation services to support every stage of your system lifecycle from design and development to long-term operation. Our services help you move from setup to first measurement faster by ensuring software and hardware are installed, validated, and optimized from day one.
Reduce setup time with factory-configured systems that are ready to run. Every TECOTEC hardware solution includes a one-year limited warranty covering defects in workmanship. This service restores device functionality, includes firmware updates, and ensures factory calibration in compliance. Extended coverage is available through optional service programs.
Safeguard your investment and minimize unexpected downtime with extended repair coverage. Service programs expand protection from one year to up to three years, helping you control maintenance costs and maintain system reliability across your installed base.
Improve system uptime with advanced replacement through the Premium Service Program for Hardware. When an issue occurs, a replacement unit is shipped within one business day via express delivery, allowing you to resume operations quickly and reduce operational disruptions.
Simplify maintenance with system-level return material authorization (RMA). Through the Premium Service Program for Hardware, TECOTEC accepts fully assembled systems for repair or calibration. No Trouble Found (NTF) fees are waived for systems that meet specification, reducing unnecessary service costs.
For mission-critical applications with high availability requirements, TECOTEC offers custom sparing services under the PremiumPlus Service Program. We support tiered sparing strategies, including same-day shipment of regional inventory spares, to help maintain continuous operation.
When standard configurations are not enough, TECOTEC provides custom installation services. We install nonstandard hardware and software, create golden images for large-scale deployment, and deliver complete, factory-tested systems tailored to your technical and operational requirements.